Policies and Procedures
Refund Policy
Two week subscription prepayments are not refundable because your final prepayment is required to cover the required two weeks paid cancellation notice.
Prepayments for longer periods are refundable using the following formula:
- The portion of the prepaid period that has been used will be recalculated at our regular weekly rates to remove the prepayment discount. The four week minimum still applies. This value will be subtracted from the total that was prepaid.
- The remaining balance will be refunded less a 20% processing fee, or $20, whichever is less.