Policies and Procedures

Vacation Policy

If you are going away for any reason and will not be using our diapers, you are able to put your subscription on hold. You will be placed on vacation status and will not be charged during this period provided the following conditions are met.

  • Two weeks advance notice is provided.
  • Your vacation time must start and end on your regular delivery day. We are unable to accommodate partial week vacations,
  • All diapers, wipes and rented covers must be returned, both clean and dirty, on your regular delivery day prior to your vacation time.

We will arrange to have a clean supply delivered to you, on your regular delivery day, once you have returned and are ready to resume your service.